Caring It Home to You
Please read these policies carefully as they directly affect your order.
Care
Your Order will be carefully inspected and packed with care in approved packaging, before it is shipped.
Turnaround
Please allow 7-10 business days to recieve your order
All orders are shipped in a timely manner, you will be notified in your checkout process of any delays. For those placing Custom Orders, delivery scheuldes will be decided during the custom ordering process.
Carriers
We use the following carriers to deliver our orders:
United States Parcel Service (for inexpensive, reliable delivery)
UPS, FedEx, DHL (by special arrangement only)
Order Tracking
If a tracking # is provided by the shipping carrier, we wil provide it to you. It is the buyer’s responsibility to track their packages. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Every parcel is personally taken to the carrier so that there is proof of mailing.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. If you are charged shipping, then during your checkout process you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.